HI Hub Experiential Learning Lab | NYU SPS

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HI Hub Experiential Learning Lab

The HI Hub Experiential Learning Lab partners with leaders in travel, hospitality, and business technology to provide students with hands-on learning opportunities. By working with cutting-edge tools and software, students gain practical experience and confidence to embrace innovation in their professional careers.

How We Collaborate

Gaining tourism and hospitality skills goes beyond lectures and internships—tech-enabled classrooms that blend theory with real-world innovations are key to experiential learning.

Applied Research

Applied research projects with HI Hub Lab companies empower students and faculty to address burning problems and questions permeating the travel, tourism, and hospitality industry and share findings with the professional community.

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Collaborative Methods

Access to software licenses and training resources for students and faculty
Evaluate, compare, and reflect on technology innovations
Involvement in classroom and capstone projects
Invited talks and speaking opportunities
External outreach and engagement
Event sponsorship

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Technology companies supporting the HI Hub Lab’s mission

Amadeus

Amadeus is a multinational technology company that provides solutions for the travel industry, including reservation systems, inventory management software, and data analytics tools. With a presence in over 190 countries, Amadeus serves travel agents, airlines, hotels, car rental companies, and other travel providers.

Cendyn

Cendyn is a catalyst for digital transformation in the hospitality industry. We help hotels around the globe drive profitability and guest loyalty through an integrated technology platform that aligns revenue, eCommerce, distribution, marketing, and sales teams with centralized data, applications, and analytics, so they can capture more demand and accelerate growth.

Cvent

Cvent is a leading meetings, events, and hospitality technology provider that delivers a comprehensive event marketing and management platform and offers a global marketplace where event professionals collaborate with venues to create engaging, impactful experiences. Cvent’s suite of products includes online event registration, venue selection, event marketing and management, virtual and onsite solutions, and attendee engagement.

GoTab

GoTab is a hospitality technology provider that helps restaurants, breweries, food halls, hotels, and other venues enhance guest experiences and operational efficiency. GoTab features a sophisticated POS that can optionally integrate with other popular POS and property management systems (PMS), a robust bar and kitchen display system (KDS) with integrated two-way messaging, and mobile ordering and payment solutions.

Hoteza

Hoteza is an interactive, guest-facing solution for entertainment, informatainment and communication set on various platforms controlled from one CMS. Hoteza products include TV, HSIA, Mobile App, Self check-in, In-room tablet, room control, digital signage and marketing platform that act as one ecosystem and are designed for hoteliers who want to create a seamless guest journey experience across their properties.

Hubspot

HubSpot is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. HubSpot grants the Tisch Center’s students access to software and resources under its HubSpot Education Partner Program.

RateGain

RateGain Travel Technologies Limited is a global provider of SaaS solutions for travel and hospitality that works with over 2200+ customers in over 100+ countries helping them accelerate revenue generation through acquisition, retention, and wallet share expansion.

RivalIQ

Rival IQ, a NetBase Quid company, is a social media analytics company in Seattle that helps social media professionals maximize their impact with competitive benchmarking, comprehensive analytics, and automated insight generation. Their intuitive software simplifies the analysis and acquisition of billions of social posts, placing social performance in context, and providing answers to the most important social media questions.

StayNTouch

Stayntouch is a cloud-native, guest-centric, and fully mobile hotel property management system (PMS) and over 1100+ integrations, enabling hotels to raise service levels, drive revenues, reduce costs, and ultimately captivate their guests.

Unifocus

Unifocus is an end-to-end Workforce Management solution that helps the hospitality industry manage their staff and property more effectively. One platform provides everything you need, from managing staff schedules and tasks, to creating budgets, to gaining insights into guest satisfaction and employee engagement. This powerful system maximizes performance and productivity while simultaneously delivering a superior guest experience.

What Do Our Technology Companies Have to Say?

Partnering with the NYU Tisch Center of Hospitality has been an exceptional opportunity to educate and influence the next generation of hospitality entrepreneurs and innovators. We are especially honored that our industry-leading mobile PMS powers the HI Hub’s Experiential Learning Lab, giving students a state-of-the-art digital environment to gain direct experience with the latest hotel technology. Of course, our partnership with NYU extends beyond technology transfers. We are proud that our joint research projects are helping to educate and shape the hospitality landscape of the future.—Dan Hogan, Chief Product Officer, Stayntouch

Innovation is part of RateGain’s DNA, and we are proud to be working with the Tisch Center of Hospitality, which is leading the way in developing future hospitality professionals and in encouraging innovation.—Chinmai Sharma, President Americas, RateGain

We are very honored that the Tisch Center sees the value our solutions offer in preparing future industry leaders to be able to adapt to shifting industry workforce needs.—Moneesh Arora, CEO, UniFocus

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Projects

Hotel Industry Digital Transformation: The Current State of Play

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NYU SPS Tisch Center of Hospitality and PricewaterhouseCoopers researchers came together to research the current state of digital transformation and technology innovation in hospitality. The findings from interviews and focus groups with major hotel brand executives, operators, owners, and technology vendors illustrate five areas of priority to elevate technology-enabled experiences including automation, standardized integration, data analytics, artificial intelligence and machine learning, and technology investments.

View The Report

US Traveler Sentiments on Attribute-Based Shopping

US Traveler Sentiments on Attribute-Based Shopping report

NYU SPS Tisch Center of Hospitality and StayNTouch have collaborated on a traveler sentiment research analyzing guest opinions relating to attribute-based shopping in hospitality. Researchers surveyed nearly 1,000 U.S. travelers to uncover their opinions and sentiments surrounding a significantly more customizable booking experience. The study led by Dr. Vanja Bogicevic and graduate student Owen Wexman was presented at HITEC Orlando 2022 conference in June 2022.

View The Report

2022 Hotelier Technology Sentiment Report

2022 Hotelier Technology Sentiment Report

Hotelier Technology Sentiment Report is a capstone project led by two graduate students at the Jonathan M. Tisch Center of Hospitality, Chloe Carver and Cara Kun, in collaboration with hospitality technology company StayNTouch and HI Hub Lab. Chloe and Cara tell us about their project in the interview.

Tisch Center Students Chloe Carver and Cara Kun Produce Industry-Backed Report on Hotel Technology

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Dive Deeper

Contact Us

Vanja Bogicevic, Ph.D., M.Arch.
Clinical Assistant Professor
Director, HI Hub Experiential Learning Lab

NYU School of Professional Studies
Jonathan M. Tisch Center of Hospitality
7 East 12th Street, Suite 721G
New York, New York 10003

Location Address:
7 E 12th Street, New York

Location Phone Number:
(212)-998-9107